Collection Statement

At Koala Maxi Taxi Melbourne, we are committed to protecting your privacy and ensuring the security of your personal information. This Collection Statement outlines how we collect, use, disclose, and manage your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information from you to provide our taxi services effectively. This information may include:

• Contact details (such as name, address, email, and phone number)
• Booking details (such as pick-up and drop-off locations, times, and preferences)

How We Use Your Personal Information

We use your personal information for the following purposes:

• To provide and manage our taxi services
• To process payments and invoices
• To communicate with you regarding bookings, promotions, and updates
• To improve our services and customer experience

Disclosure of Personal Information

• We may disclose your personal information to third parties, including
• Service providers who assist us in delivering our services (such as payment processors and IT providers)
• Government authorities or law enforcement agencies as required by law.

Security of Personal Information

We take reasonable steps to ensure that your personal information is protected from misuse, interference, loss, unauthorized access, modification, or disclosure. We implement appropriate security measures, including encryption and access controls, to safeguard your information.

If you have any questions or concerns about our Collection Statement or our handling of your personal information, please contact us: support@koalamaxicabs.au